Evergreen Subscriptions

many subscription businesses, especially those selling to consumers, want to offer evergreen subscriptions evergreen subscriptions are like "good until canceled" subscriptions, where customers are automatically charged for their subscription fees until they cancel examples of companies offering evergreen subscriptions are netflix, amazon subscriptions, blue apron, and others in the modern pricing model, especially for businesses focused on product led growth, customers use the products or services and get billed regularly these models, known as pay as you go, don't have an end date either evergreen subscriptions don't have a fixed subscription period they work on a recurring revenue model, starting on a specific date and continuing indefinitely without an end date sometimes businesses want to switch from an evergreen subscription to one with a specific term for example, let's say our fictional company smart revenue initially signs up for snowflake using a pay as you go model without a fixed term later, the company decides to switch to a 1 year contract with snowflake and if smart revenue wants to go back to the pay as you go model without a specific term, they can do that too this tutorial walks you through the steps to configure evergreen subscription products, and see them in action in the lifecycle manager create an evergreen subscription product a user can create an evergreen subscription product by following the steps below login to nue app https //app nue io navigtate to product catalog → new product in the renewal field, select "evergreen" when the user selects evergreen, the subscription term and renewal term fields will be hidden automatically add evergreen subscription product in line editor after the evergreen subscription product is created, users can add it to a quote or order by searching and selecting the product in the line editor after the evergreen product is added to the line editor, you can add 'evergreen' field into the line editor and observe that the checkbox is checked at the same time, both subscription term and subscription end date are empty you can uncheck the evergreen checkbox, and see that the values of subscription term and subscription end date will be re populated when ‘evergreen’ field is checked , the line item will have the following field value comments start date default to the start date on header object end date null subscription term null evergreen true evergreen field can be changed by the end user to ‘false’ delta tcv null since there is no term, so the delta tcv is null on ui it will be displayed as ' ' delta acv set to delta arr calculated as what we have today net sales price, sales price, total price, total amount calculated as if the subscription term is 1 if the uom has term dimension year, e g 1200 license/year, then the total price for a quantity of 10 will be 12,000 manage evergreen subscriptions in the lifecycle manager after users close won an opportunity, its primary quote containing the evergreen subscription lines will be activated into an order the line item will be provisioned into an evergreen subscription users can see the subscription in the lifecycle manager in the subscription card, the subscription has the evergreen indicator, and its today's mrr, today's arr, etc are calculated as usual the total tcv is not displayed since it has no meaning for evergreen subscriptions in the subscription card, the renew action is also hidden since the evergreen subscription need not be renewed switch to termed subscription switching an evergreen subscription to a termed subscription can be a strategic decision for businesses in various scenarios for instance, customers initially subscribe on an evergreen basis, but as they gain confidence in the service or as part of a contractual agreement, they may decide to commit to a termed subscription for a defined period to switch an evergreen subscription to a termed subscription, you can follow the steps below find the evergreen subscription in the lifecycle manager → subscriptions tab click 'update term' in the subscription card fill up the form to set the subscription term, e g 12 month optionally you can also set a renewal term for the subscription click 'confirm' to add the change request to the change cart checkout the change request in the change cart into a quote or order in the line editor of the quote or order, you may find a 'co term for evergreen' change line if you are switching an evergreen subscription to a termed subscription in the middle of the term in such case, the evergreen subscription would be first co termed to today's date, and then expanded with the subscription term specified in the change request finalize the quote and activate the order navigate to the lifecycle manager → subscriptions tab again you can see that the subscription is not converted to a termed subscription, with the subscription term and subscription end date populated with values evergreen subscription bundle when creating or editing a bundle, users can set the renewal mode to 'evergreen' too if an evergreen bundle product is added to the line editor, then all the child recurring products will also be set to evergreen by default to change the bundle to a termed subscription, users can uncheck the 'evergreen' field on the bundle line, which will automatically change the child evergreen products to termed ones as well evergreen bundle line editor jpg users can also change the renewal mode of a bundle on the bundle configuration page, and this change will affect all child recurring products as well evergreen bundle configuration jpg once the order with the bundle product is activated, users can view the generated evergreen bundle subscription in the lifecycle manager, and all the child subscriptions are also set as evergreen users can switch between evergreen and termed bundles when converting an evergreen bundle subscription to a termed one, all child subscriptions will also be converted at the same time note please note that changes to the terms of evergreen bundle subscriptions are only allowed for top level bundle subscriptions evergreen bundle lcm jpg billing for evergreen when creating quotes or orders, users can preview the invoices for evergreen line items if only evergreen line items are included in the quote or order, users can preview the invoices until the current term ends if termed line items are included as well, users will be able to preview the invoices for evergreen line items up to the latest end date of the recurring line items evergreen preview\ jpg with evergreen subscriptions, businesses can keep billing their customers on a recurring basis by setting up a recurring billing schedule if they need to charge customers for multiple billing periods in advance, they can still set a future target date and generate future invoices accordingly evergreen billing jpg