Understanding Subscription Statuses

subscription status definitions subscription statuses in nue include active , expired , ended , canceled , and scheduled for cancellation — each representing a distinct stage in the subscription lifecycle below are the definitions for the most common statuses you’ll see on the subscriptions tab 🟢 active the subscription is currently providing service it can be modified and is considered in billing ⚪ expired the subscription has reached its end date and is now a historical record it is fully concluded , cannot be renewed or modified , and exists solely for reference or reporting purposes “expired” represents the final, locked state in the subscription lifecycle 🟡 ended the subscription’s end date has passed, but it is not canceled subscriptions in this status may still be modified or reactivated , depending on system settings (for example, if “allow back dated order changes” is enabled) this status differs from expired — ended means the subscription is over but not yet locked from further lifecycle actions, whereas expired means the record is final and unchangeable 🔴 canceled the subscription was terminated early , before its scheduled end date, or on the natural subscription end date no further changes or billing actions are allowed once canceled 🕒 scheduled for cancellation the subscription is set to be canceled at a future date once that date arrives, the status will automatically update to canceled