Product Bundle

a product bundle is used when you package products as a group of items that can be purchased together in a bundle, you can define which products are included, and which ones are add ons an included product is a product that is included as part of a package or bundle, whereas an add on product is an optional product that can be added to an existing product or service for an additional cost you can apply a “special price” to the add on products to encourage a customer to purchase the optional products there are four steps to create a new product bundle step 1 general information step 2 product options step 3 price plans step 4 bundle suite step 1 general information navigate to price builder > product catalog click on the ‘new bundle’ button the general information is similar to a new product, however, there are fields specific to a product bundle show bundled product in quotes and orders allows included products to be displayed on the quote and order enable free trial for allows a free trial for a specific number of units and time period product field description product name the product’s name sku the product’s sku must be unique product category describes the type of product the product category maps to the product family if you are using salesforce the product family must be an active field in salesforce in order to activate the order note that choosing the product category is significant as the category will define how the product is created in nue product category can be subscriptions (recurring products), assets (one time physical good), or entitlement (one time professional services or support) default uom select the uom that defines how the product will be priced status an active status will allow the product to be added to a quote and order a draft or inactive status cannot be added to a quote or order start date defines the date when the product can be added to a quote and order end date this date indicates the last day the product can be sold a quote created ‘after’ the end date will not see this product revenue model defines whether the product is one time, recurring, or usage based there are three options for usage based products credit burn down, credit, overage usage standard price this is the list price of the product within the price book if you have multi currency enabled, the last step ‘prices’ will allow you to create list prices for the different currencies can be sold independently this checkbox allows the product to be sold independently, outside of a product bundle show bundled products in quotes and orders when checked, the bundled products included in the bundle will appear as line items in the quote and order when unchecked, the bundled products will not appear in the quote or order as line items default subscription term this field defines the default length of the subscription term for example, a 12 month subscription term would indicate that the subscription end date is 12 months after the start date default renewal term this field defines the default renewal length for example, a value of 12 months would mean that the renewal period would be another 12 months auto renew checking this box would allow this product to be auto renewed enable free trial for defines a free trial period by units and time step 2 product options this is where you will spend most of your time when creating a product bundle product group used to categorize the products to create a product group, click on the ‘+’ icon under product options you can choose to add “new product group” or select from one in the list you can also define whether there is a minimum or maximum number of products that can be added from this group add products you can search through your product list to add a product click on the ‘configure product options’ on the right hand side of the navigation this will allow you to search for any products the products do not need to have the same uom or term dimension to be included in the product bundle price book make sure to select the correct price book where the products will be pulled from once the price book is selected, you will not be able to change it if the incorrect price book was selected, you will need to recreate the product bundle step 2a bundled vs add on when adding products to your bundle, there are two types of products bundled product these are products that are always included in your bundle the price of the product will not be charged to the customer, as the product price is ‘included’ in the bundle price add on product these are “optional” products that the sales rep/csm can decide whether to include during the sales process the following are the different settings that can be defined allow editing of product quantity when enabled, a sales rep can update the default quantity of this product either 'per bundle' or in 'total' they can also define a minimum and maximum quantity range for the product option default quantity per bundle indicates the quantity of that add on to be included for quoting & provisioning per bundle quantity e g let's consider bundle a with add on product b configured as default quantity 5 per bundle when bundle a is added to the line editor the default quantity of add on product b = 5 (quantity of bundle a) this acts as a multiplier in case of complex pricing strategies the maximum if configured, signifies an upper limit on quantity for this add on e g if a maximum of 10 is configured then following scenario happens bundle a = 1, add on product b = 5 bundle a = 2, add on product b = 10 bundle a = 3, add on product b = 10 default quantity total signifies total number of the add on products by default this option is available only if the connect to bundle quantity option is unchecked e g let's consider bundle a with add on product b configured as default quantity 5 total with a maximum of 10 then the following scenario happens bundle a = 1, add on product b = 5 bundle a = 2, add on product b = 5 bundle a = 2, add on product b = 5 since the above also signifies connect to bundle quantity is unchecked, user can manually change the quantity of add on upto 10 connect the quantity to the bundle quantity when enabled, the quantity will always connect to the bundle quantity (note that when this feature is enabled, the sales or cs rep will not be able to edit the quantity of the product ) independent pricing when this feature is enabled, it indicates that the product’s quantity and price will be maintained even as the bundle quantity is changed this feature is commonly used for usage based products for example, a product bundle of ‘webinar’, the first 60 minutes for each user license is free for additional minutes, it is 0 10 / minute if i subscribe to 100 webinar bundles if ‘independent pricing = true’ for the ‘service usage’ product option, then every user license will have 60 minutes for free so if i subscribe to 10 users, i’ll have 600 minutes free if ‘independent pricing = false’ for the ‘service usage’ product option, then regardless how many total minutes i subscribe, i only have 60 minutes for free add on unit price this price will override the list price a common use case would be if you wanted to give the customer a “special add on” price when purchased as part of the bundle allow units free this feature allows you to indicate the number of units that will be included as part of the bundle add on preference there are four options that you can define for an add on product recommended and selected a 'recommended' banner is displayed over the product in the configurator & the product will be included by default the sales/cs rep can remove it if appropriate recommended but not selected a 'recommended' banner is displayed over the product in the configurator, however the product will not be included by default (note this offers flexibility to sales/cs rep saving time on removing recommended product options selected by default as in above case) required when this value is chosen, the product will always be included and cannot be removed from the bundle none when this value is chosen, the product will be defaulted to not be included with the bundle the sales/cs rep can decide to include or not include this product step 3 price plans product bundles can have multiple price plans associated based on different uom, currency, or pricing attributes if they are defined for the price book for example, if you have different prices based on a monthly plan, quarterly plan, or annual plan, you can define different price plans in this step, the default price plan will be based on the uom that was defined in step 1 general information list price update the list price for the default uom billing time indicate whether it will be in advance or in arrears price tags you can add a price and discount tag to the product bundle to create additional price plans, change the uom, currency, or other pricing attributes if applicable, and click on the “add new plan” button step 4 bundle suites bundle suites can be used to power your self service website supported by the same product catalog, bundle suites can allow you to make price changes instantly on your website add or modify the products in the bundle update features when new functionality is released