Nue Knowledge Center

An admin user can configure a cash-type credit pool, and use it when creating a product with Credit Burndown revenue model. For detailed information about the Credit Burndown feature, please contact cs@nue.io.

When users add a Renew request to the Change Cart in the lifecycle manager, they can also update the quantity at the same time, instead of adding 2 separate change requests (Renewal and Update Quantity) into the Change Cart.

Users are able to split a quote line having included units. Users can allocate the included units to different line buckets. For more details about Quote Split feature, please contact cs@nue.io.

Similar to quotes, now a RevOps manager can split order line items into multiple line buckets, and activate each line bucket into individual new orders for fulfilments. For more details about Order Split feature, please contact cs@nue.io.

Renewal Opportunities play a major role in the executive dashboards and reporting.

Suppose the customer already has an automated flow that creates a Renewal Opportunity as soon as an Opportunity is Closed/Won.
Nue will use this Renewal Opportunity to add a link to associate the Subscription(s) that are created. This association will allow Nue to know which Renewal Opportunity to update each time the Subscription version is updated.
Each time the Subscription version is updated, the Renewal Opportunity will be updated with the following fields: Total TCV and Total ACV
Also, there are ARR related formula fields on the Opportunity that will be automatically updated, including Renewal ARR, Renewal Lost ARR, Renewal Target ARR, and Renewal Won ARR.
For detailed information of the Opportunity Renewal Flow feature, please contact cs@nue.io

The UOM field (Ruby__UOM__c) of Quote Line Item object is also synchronized to Opportunity Product objects if the quote is a primary quote.

A new 'Split Lines' is added to the Quote Object. Admin users can configure the button to the Quote Layout. When users click on the button, they will be navigated directly to the Split Lines step of the quoting flow.

Finance ops users can refund customers in Stripe, which in turn generate a credit memo or a negative invoice in Nue. The generated credit memo or the negative invoice will have the refund amount with the payment status recorded as 'Credit Back'.

If Nue is integrated with Stripe, customers will be charged automatically if they have credit cards on file. Customers not having credit cards on file will receive invoices with payment links embedded as usual.

Users can run a billing schedule to bill a selected order (or change order), or use the Change Order API to bill a selected order (or change order) only.
For example, if a customer has a Subscriptoin SUB-001 with 100 units. A draft invoice of $10,000 is already generated. Now the customer uses self-service to add 1 units. Nue can generate an invoice to bill the additional 1 unit only.

Nue's usage rating and billing engine will take the pre-paid, committed usage of a subscription into consideration, so that they will not be billed.

Developers and implementation partners can create a Line Editor UI Plugin to change the ramp line items in the Line Editor, for both quotes and orders.

Nue users can log into Nue app and change their user information as well as profile photos.

An admin user can create custom fields in Nue, and also append the custom fields to the Product's property layout.

Bug Fixes

We unified the definition of Subscription Term and Actual Subscription Term fields to Decimal(5, 11) for the following objects in Nue on Salesforcec: Quote, Quote Line Item, Order, Order Product, Subscription.

After invoices are transferred successfully to Stripe, the invoice ID is correctly written back to the External Invoice ID field.

The total amount that includes the tax amount is synchronized to Stripe, instead of the total price that does not include the tax amount.