Multiple Currencies

After your Nue instance is connected with your Salesforce Org, Nue reads the multi-currency setting from your Salesforce org.  Click here to learn about how to enable multi-currency in Salesforce.  

If your connected Salesforce org is enabled with multi-currency, you can navigate to System Settings > Salesforce Integration, and confirm that multiple currencies are also enabled in Nue.

You should also set up the corporate default curency the same as the corporate default currency in the connected Salesforce org.  

• Navigate to Settings > Organization Settings
• Confirm that the default currency is the same as the corporate currency in Salesforce.
• You can click 'Edit Details' to set a different default currency, in case the default currency is not consistent with that in Salesforce.

Once the default currency is confirmed, Nue creates records using the company's default currency, unless a different currency is specified by the end user.

Create Product List Prices with Multiple Currencies

Create List Prices in a Price Book

Currency is one of the default Pricing Attributes of a Price Book.  When you edit an existing price book, or create a new price book, you will be able to see Currency listed as the first Pricing Attribute.

• Navigate to Price Builder > Price Books
• Click to open Standard Price Book (or any custom price book you may have)
• You can see that Currency is displayed as the first pricing attribute.

• Click Save and Next.
• Click Edit List Prices.

On the Edit List Prices page, you can click 'New List Price' to create a new price book entry for a product.  

In the new price book entry row, you can select an existing product, select a currency code, activate the price book entry, and click 'Save' icon to commit your changes.  

You can also quickly copy from an existing price book entry, and set the price for a different currency.  For example, if you want to add an entry for currency JPY for the product Unlimited Online Training, you can simply click on the 'Copy' icon of an existing entry, and enter the prices for JPY.  Click the 'Save' icon to commit your changes.

You can repeat the above steps to add multi-currency price book entries for multiple products in this page.  Please make sure to use 'Save' icon to commit your changes on the page.  Once you are ready to save your changes, click 'Save' button below to save all the changes. 

Create List Prices for a Specific Product or Bundle

You can create multi-currency list prices for all products and prices by creating and editing price book entries in this page.  You can also create and edit the multi-currency list prices for a specific product or bundle.  

Follow the steps below to create multi-currency list prices for a specific product or bundle: 

• Navigate to Product Catalog
• Click on the 'View List Prices' icon of any product or bundle.  

• Click New LIst Price to enter the Edit List Pricse page of this product.  You can create or edit list prices for multiple currencies on this page the same way as you can do in the Edit List Prices of a price book. 

Create Price Tags with Multiple Currencies

You can also set the Currency when you create a price tag, so that this price tag would only be applied for a specific currency. 

• Navigate to Price Builder, and select Price Tags
• Click New Price Tag or New Discount Tag.
• You can see the Currency ISO Code being displayed on top of the Tiers panel. You can select a currency for this price tag or discount tag.  At operational time, this price tag or discount tag would only be applied, if the currency code matches the transactional currency.

As usual, you can add a multi-currency price tag to a Product List Price, a Product Option in a bundle, or a Product Group.  At operational time, you can also add a multi-currency price tag to a Quote Line Item, or an Order Product, 

When you add a multi-currency price tag to a Product List Price, a Quote Line Item or an Order Product, you are only allowed to add the price tags with the matching currency.

Enable Multiple Currencies for Product Bundle

The ability to define multi-currency product options in a bundle product is helpful for businesses seeking to expand their global reach. With this feature, businesses can offer the same bundle product in different countries, each with their own currency, without needing to manually update prices or create separate product listings.

After enabling multiple currencies for a product bundle, when you create quote with a specific currency, and adds the bundle product into the quote, Nue will automatically select the product options matching the quote's currency. 

For example, we created a product named 'Multi-currency Product', and defined list prices for USD, EUR and JPY in the Standard Price Book as shown below: 

We are going to to create a bundle named 'Multi-Currency Bundle'.  

• Navigate to Price Builder, and select Product Catalog
• Click 'New Bundle Product'
• Fill in the general information of the bundle, select the default UOM to be User/Month, and click save and Next.
• In the Product Options step, select Standard Price Book, and search for 'Multi-currency Product'.  You can see all 3 price book entries of the product. 
• You can drag each price book entries into the bundle, either as Bundled or Add-on

Please note that you can drag a product into the bundle as product options multiple times, each with a different pricing attribute (e.g., Currency is a pricing attribute).  At operational time, when a user creates a quote (or an order), and add the bundle as a line item, Nue will automatically add the product options that match the currency of the quote.

Next, we are going to create a quote from an opportunity in Nue on Salesforce, to see how multiple currencies work at operational time.  

Use Multiple Currencies in Quote Builder

Create Opportunity 

You can follow the steps below to create a new opportunity with a different currency: 

• Login to the connected Salesforce Org and use the App Launcher to navigate to Nue on Salesforce.
• Navigate to Opportunities tab, and create a new opportunity.
• If you have configured Currency field onto the Opportunity Layout, you can choose a different currency than the default corporate currency.  In our case, the default corporate currency is set to USD, and I will selecte JPY as the currency of the opportunity. 
• Fill up Name, Close Date, and Stage.  Click Save.

Create Quote

When you create a new quote from the opportunity, the quote's currency is set to be the currency of the opportunity.  The quote's currency cannot be changed. 

• Click 'New Quote' on the opportunity detail page. 
• Fill up the quote information.  Check 'Primary Quote' checkbox. 
• Click Save and Next.
• In the Line Editor, you can see all the currency numbers are being displayed with the JPY currency symbol. 
• Click 'Search Product', and you can see all products and bundles having JPY as the currency.  All price book entries not having JPY as the currency are filtered out.
• Drag 'Multi-Currency Bundle' we created earlier to the Line Editor.  
• In the Product Configurator, you only see the product options with JPY as the currency.  All other product options not matching the currency have been filtered out.
• Click Confirm.
• In the Line Editor, change the quantity to 100.  You can see that all amounts are formatted in JPY currency locale. 

• Click Save and Exit. 
• Set the opportunity stage as Closed, and click Select Closed Stage.  Set the Close Stage to be Closed Won, and Save. 
• Click into the account detail from the Opportunity header, and navigate to Subscriptions tab.
• Notice that all currency amounts of the Subscription is formatted in JPY currency locale. 

Use Multiple Currencies in Lifecycle Manager

An account in Salesforce may have more than one currencies, So you can have opportunities, quotes, orders, subscriptions, assets and entilements in more than one currencies.  Customer Success Managers can manage customer transactions, subscriptions and assets in multiple currencies directly in the Lifecycle Manager.  

When a user adds a change to the change cart, the change request will be grouped into the Change Cart using the currency of the subscription, asset or entitlement.  

• Users can add change requests from Subscription / Asset / Entitlement cards in the Lifecycle Manager;

• All change requests are grouped into different Change Sets with matching [Price Book ID, Currency ISO Code, Account ID]. 

This is illustrated in the following image: 

 

The user can can click 'Checkout' in one of the Change Set to checkout into a quote, order, or an existing quote or order with the matching currency. 

 

If the user checks out a Change Set into a quote, she can create an opportunity to associate with the quote.  Please note that the opportunity's currency code has to match the Currency ISO Code in the Change Cart that is being checked out.  Otherwise an error will be displayed indicating the currency doesn't match.